Privacy Policy

Who We Are

Look, we're Ignis Thalquora Architecture, based right here in Vancouver at 1247 Granville Street, Suite 302. We've been designing sustainable spaces for years now, and honestly, we take your privacy as seriously as we take our LEED certifications. This policy's gonna walk you through how we handle your info when you reach out to us or browse our site.

What Information We Collect

Here's the deal - we only grab what we actually need. When you contact us or fill out a form, we might collect:

• Your name and how to reach you back (email, phone number)
• Project details you share with us
• Your address if you're asking about a specific property
• Any preferences or requirements for your project
• Basic website analytics stuff - like which pages you check out and how long you stick around

We're not in the business of collecting data we don't need. If it's not relevant to creating amazing sustainable architecture for you, we're not interested in it.

How We Use Your Information

Pretty straightforward, really. We use what you share to:

• Get back to you about your inquiry or project
• Send you proposals, quotes, and project updates
• Keep our project files organized (trust me, you want this)
• Improve our website so it's actually useful
• Occasionally send you relevant info about sustainable design trends or our services - but only if you've said that's cool

We won't sell your info to anyone. That's not how we roll. Your contact details aren't gonna end up on some random mailing list halfway across the world.

Cookies and Tracking

Yeah, we use cookies - the digital kind, not the ones we wish we had at the office. These help us understand how people use our site so we can make it better. They're not tracking your every move online, just giving us insights into which parts of our site are working and which aren't.

Most browsers let you control cookies through their settings. You can block 'em if you want, though it might make some features a bit wonky.

How We Protect Your Data

We've got reasonable security measures in place. Your information lives on secure servers, and we limit who on our team can access what. That said, nothing's 100% bulletproof on the internet - but we're doing our best to keep your info safe.

When we're working on your project, we keep those files secure too. After all, nobody wants their dream home plans floating around where they shouldn't be.

Sharing Your Information

We might share your info with:

• Consultants and contractors working on your project (structural engineers, sustainability experts, etc.)
• Legal or regulatory folks if we're required to by law
• Service providers who help us run our business (like our email platform or cloud storage)

Everyone we work with is bound by confidentiality agreements. We're pretty picky about who we bring into the fold.

Your Rights

You've got rights when it comes to your personal info. In Canada, you can:

• Ask to see what information we've got on you
• Request corrections if something's wrong
• Ask us to delete your data (with some exceptions for legal stuff)
• Opt out of marketing communications anytime
• Withdraw consent for us to use your info

Just shoot us an email at info@ignisthalquora.info or give us a call at (604) 555-8421 if you wanna exercise any of these rights.

Portfolio and Project Images

If we've worked on your project, we'd love to showcase it in our portfolio - but we'll always ask your permission first. Some of our best work deserves to be seen, and it helps future clients visualize what we can do. You can say no, or you can ask us to keep certain details private. Your call.

How Long We Keep Your Data

We keep your information for as long as we need it to serve you and meet our legal obligations. Active project files? We keep those for the duration of the project plus several years after (standard practice in architecture). If you've just made an inquiry and decided not to move forward, we'll keep your info for a reasonable period in case you change your mind, then it gets cleared out.

Third-Party Links

Sometimes we'll link to other websites - maybe a supplier we love or a sustainability resource that's genuinely helpful. Once you click away from our site, their privacy policies take over. We can't control what they do, so it's worth checking their policies out too.

Changes to This Policy

Things change, laws evolve, and we might need to update this policy from time to time. When we do, we'll update the date at the top and let you know if there's anything major. We won't make significant changes without giving you a heads up.

Contact Us About Privacy

Got questions about how we handle your information? We're here to help. Reach out anytime: